Privacy Policy

Man and Van Greenwich Privacy Policy

This Privacy Policy explains how Man and Van Greenwich collects, uses, stores, and protects personal data in connection with our moving and transport services. It applies to all Man and Van Greenwich customers and prospective customers within the Greenwich area, as well as visitors who interact with us to request quotes or information about our services.

Scope of this Privacy Policy

This Privacy Policy applies whenever you contact Man and Van Greenwich, book our services, or otherwise provide personal data to us. By using our services, you acknowledge that you have read and understood this Privacy Policy and that your personal data will be processed in accordance with applicable data protection laws, including the UK General Data Protection Regulation and the Data Protection Act 2018.

Types of Personal Data We Collect

We collect and process only the personal data that we need to deliver and manage our services. This may include:

Identification and contact details, such as your full name, postal address, service address, billing address, and general location information within the Greenwich area.

Contact and communication details, such as your preferred method of contact and any messages or correspondence you send to us, including enquiries, feedback, and service-related communications.

Service and booking information, such as details of the move or transport service you request, dates and times of bookings, collection and delivery locations, inventory descriptions you choose to provide, and any access or parking details relevant to the service.

Payment-related details, such as information relating to invoices, amounts due, payment status, and payment confirmations. Where external payment processors are used, they may process your card or bank details directly in accordance with their own legal obligations.

Technical and usage information, where applicable, such as basic information about how you interact with our website or online forms, including date and time of access and the pages or features you use. This may be collected through standard server logs or similar technologies.

How We Collect Personal Data

We collect personal data directly from you when you contact us to request a quote, make a booking, ask a question, or provide feedback about our services. This may be done by phone, online forms, or in writing.

We may also receive limited personal data from third parties where you have given them permission to share information with us, for example if a comparison or referral service passes us your details for the purpose of providing a quote.

In some cases, we may supplement the information you provide with publicly available data, such as verifying an address, to help us plan and deliver your service accurately and securely.

Lawful Bases for Processing Your Data

We process your personal data only when we have a valid lawful basis under data protection law. Depending on the context, we rely on the following lawful bases:

Contract: We process your personal data when it is necessary to enter into a contract with you or to perform a contract for moving and transport services, including handling bookings, planning jobs, issuing invoices, and communicating with you about your service.

Legal obligation: We may process certain personal data to comply with legal and regulatory obligations, such as record keeping, accounting, tax requirements, and responding to requests from law enforcement or regulatory authorities where we are legally required to do so.

Legitimate interests: We may process your personal data where it is necessary for our legitimate business interests and where your interests and fundamental rights do not override those interests. This may include managing our operations, improving our services, handling customer enquiries, preventing fraud or misuse of our services, and maintaining security.

Consent: In limited situations, we may rely on your explicit consent, for example, where we wish to send you certain types of marketing communications that are not covered by our legitimate interests. Where we rely on consent, you can withdraw it at any time.

How We Use Your Personal Data

We use the personal data we collect for the following purposes:

To provide and manage our man and van services, including taking bookings, planning routes, coordinating staff, and delivering the requested services at the agreed time and place.

To communicate with you about quotes, bookings, changes to appointments, service updates, and to respond to your questions or requests.

To issue invoices, process payments through our chosen payment providers, and maintain accurate financial and accounting records.

To maintain and improve our services, including monitoring demand in the Greenwich area, enhancing our processes, training staff, and handling complaints and disputes.

To protect our business and our customers, including preventing and detecting fraud, misuse, or security threats, and enforcing our terms and conditions.

To comply with legal obligations, including record retention, tax and accounting rules, and responding to lawful requests from public authorities.

Data Sharing and Use of Processors

We will not sell your personal data. We may share your personal data with trusted third parties who act as data processors on our behalf, strictly for the purposes described in this Privacy Policy and subject to appropriate contractual safeguards.

Third-party processors may include:

IT and hosting service providers who help us operate our website, manage our systems, and store data securely.

Payment processors and financial service providers who process payments, refunds, or chargebacks in accordance with their own regulatory obligations.

Operational partners or subcontractors who assist in carrying out moving and transport services when necessary to fulfil your booking.

Professional advisers, such as accountants or legal advisers, where this is necessary for compliance, legal, or business reasons.

Where required by law, we may disclose personal data to public authorities, law enforcement agencies, or regulators in order to comply with legal or regulatory obligations or to protect our rights and the rights of others.

All processors acting on our behalf are required to follow our instructions, use appropriate security measures, and process personal data only for the purposes we specify.

International Data Transfers

Where personal data is transferred or accessed outside the United Kingdom or the European Economic Area by our service providers, we will ensure that appropriate safeguards are in place, such as standard contractual clauses or equivalent measures, to provide a level of protection essentially equivalent to that under UK data protection law.

Data Retention

We retain personal data only for as long as it is necessary for the purposes for which it was collected, or as required by legal and regulatory obligations.

Booking and service records, including contact and address details, will typically be kept for a period that allows us to manage our business, handle any complaints or disputes, and comply with tax and accounting rules. After this period, data will be securely deleted or anonymised.

Correspondence and enquiry information will be retained for a reasonable period to respond to your questions, to keep a record of communications, and to improve our services. When no longer needed, this information will be securely deleted or anonymised.

Where we rely on your consent for certain processing, and you withdraw that consent, we will stop that processing and either delete the relevant data or retain only what is necessary for other lawful purposes, such as legal obligations or the exercise or defence of legal claims.

How We Protect Your Data

We take appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include secure storage, access controls, limited access to personal data based on role and necessity, and agreements with processors requiring adequate data protection and confidentiality.

Your Data Protection Rights

Individuals in the Greenwich area whose personal data is processed by Man and Van Greenwich have the following rights, subject to certain conditions and exemptions under data protection law:

The right of access: You can request confirmation of whether we process your personal data and obtain a copy of the data we hold about you.

The right to rectification: You can ask us to correct inaccurate or incomplete personal data.

The right to erasure: You can request deletion of your personal data where there is no longer a lawful basis for us to keep it.

The right to restrict processing: You can ask us to limit how we use your personal data in certain circumstances.

The right to data portability: You can request a copy of certain personal data in a structured, commonly used, and machine-readable format, and ask us to transfer it to another controller where technically feasible.

The right to object: You can object to processing based on our legitimate interests or to direct marketing at any time.

The rights related to automated decision making: You have rights in relation to automated decision making and profiling where these significantly affect you. Man and Van Greenwich does not currently rely on automated decision making that produces legal or similarly significant effects on individuals.

You also have the right to lodge a complaint with the relevant data protection supervisory authority if you are concerned about how your personal data is being processed. We encourage you to contact us first so we can address your concerns directly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or data processing practices. Any updates will be effective from the date of publication. We recommend that you review this Privacy Policy periodically to stay informed about how we protect your personal data.

Contacting Man and Van Greenwich About Privacy

If you have questions about this Privacy Policy, how we handle your personal data, or if you wish to exercise any of your data protection rights, you can contact us using the contact details provided on our official service information channels. Please include enough information for us to identify you and respond to your request efficiently.



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Top Rates and Top Quality Man and Van Greenwich Services

We don’t want to bore you with reams of unnecessary terms and conditions, so simply put, we’re a professional, experienced moving company that operates in the local SW1 area and we offer our customers some of the best man and van services at the best rates in the industry! Ask around and you’re bound to hear our name. Some of our previous customers have actually said that our price quotes don’t reflect the service that’s provided, because our prices are low and the quality is first class from start to finish! Book with our man and van Greenwich today and see for yourself!

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Transit Van 1 Man 2 Men
Per hour /Min 2 hrs/ from £60 from £84
Per half day /Up to 4 hrs/ from £240 from £336
Per day /Up to 8 hrs/ from £480 from £672

Contact us

Company name: Man and Van Greenwich Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 81 Blackheath Rd
Postal code: SE10 8PD
City: London
Country: United Kingdom

Latitude: 51.4731800 Longitude: -0.0165860
E-mail:
[email protected]

Web:
Description: A single phone call will help you make sure that the most reliable man with a van removal crew in Greenwich, SE10 will manage your moving.
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